Quality Management System
Quality Management System
Technological developments have also affected the quality of goods and services produced. The increase in product and service quality has become a factor influencing customer preferences, leading to fierce competition among businesses producing the same goods and services. This situation has led to the establishment of quality standards determined by various national and international institutions and organizations, and these standards have been presented to the customer's knowledge with specific documents. Businesses that want to have a good position in the national and international market and reach a wider audience with their goods and services must have documents such as ISO 9001. These documents, which vary according to the sector in which each business operates, are documents that show product quality and that the process is managed according to standards.
What is ISO 9001?
The ISO 9001 Quality Management System, first implemented by the International Organization for Standardization in 1987, is very important for businesses not only in positively affecting product and service quality but also in increasing their competitiveness. The system aims to control all stages of the product and service until it reaches the consumer. For this purpose, various procedures and standards have been introduced in the production of the product. With the quality management system, the production processes of businesses are closely monitored and controlled, with the aim of eliminating existing deficiencies and ensuring that production meets world standards. In this way, the manufactured goods or provided services are ensured to have features that meet customer expectations, and quality is prioritized.
